# Best practices for selling and teaching with MJX Learn

> A weekly routine and proven habits for coaching centres and tutors using MJX Learn — better course pages, more sales, fewer refunds and faster doubts.

Source: https://pathshala.mjxtechnologies.com/docs/learn/best-practices/

The institutes that do best with MJX Learn keep their course pages complete, answer learners quickly, and look at their numbers once a week. Here is what that looks like in practice.

## Before you launch a course

- [ ] **Name it the way students search** — "NEET Crash Course 2026", not "Batch B".
- [ ] **Fill the sales page details** — what you will learn, what they need first, and three or four real questions with answers.
- [ ] **Add a cover picture and an instructor** with a photo. A face builds trust.
- [ ] **Mark one or two topics as Free sample** so visitors can try before paying.
- [ ] **Preview every topic** with **Preview** — especially Google Drive PDFs (share as "Anyone with the link") and YouTube videos (set to Unlisted).
- [ ] **Decide who pays the charges** and check the example on the form so your price is what you want to receive.
- [ ] **Turn on the name-and-number watermark** under **Protect the videos**.
- [ ] **Write your Terms & Privacy** (the AI draft takes a minute) and set up **Invoices & GST**.
- [ ] **Get verified on Getting paid & KYC** before you advertise, so money reaches your bank without delay.

## Every day

- [ ] Answer **Doubts** — the sidebar row shows a red number when questions are waiting.
- [ ] Mark the **Offline attendance** register for in-person classes.
- [ ] Check the dashboard's **Today** box: live classes today, unanswered doubts, new learners, stopped at checkout.
- [ ] Join live classes a minute early (Google Meet may hold the first people in a waiting room).

## Every week

- [ ] Open **Analytics › How is it doing?** — where did visitors fall away?
- [ ] Open **Who didn't pay?** and send a friendly WhatsApp to people who left at checkout.
- [ ] Open **Who stopped?**, tick the learners who went quiet and approve a nudge batch.
- [ ] Look at **What are they stuck on?** — re-record or add notes to the busiest topics.
- [ ] Reply to new **Reviews**, especially low ones. A calm public reply reads well to future buyers.
- [ ] Answer every **Refund** request — after 7 days MJX may decide for you.
- [ ] Add the week's live-class recordings with **Add recording**.

## Every month

- [ ] Check **Sidebar › Settings › Getting paid & KYC › Your sales and your money** and match **Transfer ID · UTR** against your bank statement.
- [ ] Look at **Possible account sharing**; take access away where it is clearly shared.
- [ ] Refresh **App banners** — new batch, results, offers.
- [ ] Review discount codes and switch off ones that have done their job.
- [ ] Clear **What you owe MJX** if anything is due, so your account never pauses.

## Habits that work

| Habit | Why |
|---|---|
| Release chapters day by day for long courses | Learners keep coming back, and a batch moves at one pace. |
| Use batches for live courses | Each batch gets its own timetable and live classes, and seats can be limited. |
| Keep one test series per course | Ranks and percentiles become meaningful as more learners sit the same tests. |
| Put teachers on courses under **Who answers questions** | Learners can ask, and teachers see only their own work. |
| Use **Notify learners** for news, nudges for follow-ups | Notifications reach everyone; nudges speak to one person at a time. |
| Give access by hand only with a reason | The reason is kept, and hand-added learners can be billed to you. |

## Need more help?

WhatsApp **7996837555** or email **info@mjxtechnologies.com**. See [Troubleshooting](learn/troubleshooting) and the [FAQ](learn/faq).

## Questions people ask

### What is the single biggest thing that helps sales?

A free sample topic and a complete sales page. Visitors who can watch one topic and read what they will learn are far more likely to press Buy.

### How often should I check doubts?

Every day. The sidebar shows a red number when questions are waiting, and the dashboard shows unanswered doubts under Today.

### How do I reduce refund requests?

Describe the course honestly on the sales page, offer a free sample, and release content so learners see value early. Refunds are only allowed in the first 15 days and while little of the course has been used.