# Doubts — learners ask a teacher or the AI

> Let learners ask doubts about a course in MJX Learn — to the teacher, with photos, or to the AI on one topic — and answer from one inbox.

Source: https://pathshala.mjxtechnologies.com/docs/learn/doubts/

A **doubt** is a question a learner asks about a course. In MJX Learn the learner chooses who answers: **your teacher**, who reads it in an inbox and replies privately, or **the AI**, which answers from the topic's own material. Teachers answer from **Doubts** in the sidebar or the app.

## How to choose who answers

> [!PATH] Apps › MJX Learn › Doubts › Who answers questions

![Doubts screen with the Who answers questions section marked](media/learn/doubts-1.jpg "Apps › MJX Learn › Doubts › Who answers questions")

"A learner can only send a question to somebody you put on their course."

1. Scroll to **Who answers questions**.
2. Under each course, tick the staff who answer for it.
3. Press [[Save]] on that course.

This also decides which courses a teacher can see elsewhere in MJX Learn (tests, reviews, assignments, AI questions). Owner and admin only.

## How to answer a doubt

> [!PATH] Apps › MJX Learn › Doubts

![Doubts screen, your own inbox of questions](media/learn/doubts-2.jpg "Apps › MJX Learn › Doubts")

"Questions your learners have asked you about their courses." The sidebar row shows a red number when questions are waiting.

1. Open a question. Each is marked **Waiting**, **Answered** or **Closed**. Use **View unanswered**, **Search questions** and **Course** to filter.
2. Type under **Your answer** — "Answer it the way you would in class."
3. Press [[Send answer]].
4. When it is done, press [[Close this question]]. Closing is final — the learner keeps your answer and can ask a new question.

> [!NOTE]
> This is your own inbox. It shows only the questions addressed to you. Questions sent to another teacher are theirs to read, not yours.

In the app the **Doubts** tab on the bottom bar works the same way.

## What learners see

> [!PATH] App › Doubts › Ask a doubt

On the web this is **Ask a question** at `~/learn/ask`.

1. Choose **Which course** and **Which topic** (or **Not about one topic**). "Picking a topic lets the AI answer from that topic's own material."
2. Under **Who should answer?** choose:
   - **Ask your teacher** — "Your teacher will read this." Pick **Which teacher**, type **In a few words, what is it about?** and **Your question**, attach a picture or PDF if needed, and press [[Send to my teacher]].
   - **Ask the AI** — "Nobody reads this." The AI answers from the topic.
3. Replies appear under **Your questions** with **New reply**, **Replied**, **Waiting** or **Closed**.

Learners of in-person classes can ask their teacher too.

## What are learners stuck on?

> [!PATH] Doubts › What are they asking the AI?

![What learners ask the AI screen with This month and All time](media/learn/doubts-3.jpg "Doubts › What are they asking the AI?")

The **What learners ask the AI** page lists "The topics your learners got stuck on, busiest first", for **This month** or **All time**. You see which topic was asked about and when — never a word of what was asked.

A topic near the top is usually worth re-recording, adding notes to, or covering again in a live class. A topic with nothing written under it offers no AI questions at all. If the month's AI allowance is used up, the count says how many were not answered.

## Who can use this?

| Who | Can |
|---|---|
| Owner, Admin | Choose who answers; answer questions sent to them; see every course's AI topics. |
| Teacher | Answer questions sent to them; see AI topics for the courses they answer for. |
| Learners | Ask about courses they hold. |
| Plan | Every plan. |

## Questions people ask

### Who can a learner send a doubt to?

Only somebody you put on their course under "Who answers questions". A course with nobody on it does not offer questions at all, and the learner is told so plainly.

### Can other teachers read my doubts?

No. The inbox shows each teacher only the questions addressed to them.

### Can I read what learners asked the AI?

No. Questions learners put to the AI are not saved and nobody can read them — not you, not their teacher, not MJX. You only see which topics were asked about and how often.

### Can a learner attach a photo?

Yes. In the app a learner can attach a picture or a PDF to a doubt.

### Is there a limit on open doubts?

Yes, a learner can have a set number of questions open at a time. Closing an answered question frees a place.