# Bonafide, character and transfer certificates

> Issue numbered bonafide, character and transfer certificates (TC) from the student record in Pathshala, with your own wording, signature and seal.

Source: https://pathshala.mjxtechnologies.com/docs/school/documents-and-certificates/

Pathshala issues bonafide, character and transfer certificates straight from the student record in a few taps. Every certificate is numbered, kept in a register forever, and can be printed again exactly as it was signed.

## Where to find it

> [!PATH] Apps › School & Academics › School settings › Certificates

![Certificates page with Certificates marked in the sidebar](media/school/documents-and-certificates-1.jpg "Apps › School & Academics › School settings › Certificates")

You can also press [[Certificates]] on a student's profile page. Certificates are part of MJX Academic.

## The three certificates

| Certificate | Number starts | What it is for |
|---|---|---|
| Bonafide Certificate | BON | Proof the student is currently on your rolls — for passport offices, banks and scholarship forms |
| Character Certificate | CHR | Given on leaving or when the next institution asks. States conduct, which you choose. |
| Transfer Certificate | TC | For someone leaving for another institution. The only one that can also mark them as left. |

Numbers run per type, for example BON/2026/8.

## Steps to issue a certificate

> [!PATH] Apps › School & Academics › School settings › Certificates

1. **Which student?** Type a name, admission number or phone and pick them.
2. **Which certificate?** Tap Bonafide, Character or Transfer.
3. **What is it for?** (optional) For example "passport application". It is printed as "issued on request for the purpose of …". Leave it blank to leave that line off.
4. For a character or transfer certificate, choose the **Conduct**: Excellent, Very Good, Good or Satisfactory.
5. For a transfer certificate:
   - **Date of leaving** — today by default; set it back if they left earlier.
   - **Reason for leaving** (optional) — for example "relocating to another city".
   - **Also mark this student as left** — ticked by default. Untick it to issue the paper today and take them off the roll later.
6. Press [[Issue certificate]].

> [!SUCCESS]
> The certificate gets the next number and appears under **Issued so far**. Press [[Open PDF]] to print or save it. It is signed by the Principal (or Director, Dean or Head, by institution type).

> [!WARNING]
> A number is spent the moment you press [[Issue certificate]] and cannot be reused.

## The register: issued so far

Every certificate ever issued is listed, newest first. Filter by **All**, by type, or **Cancelled only**. Each row has:

| Button | What it does |
|---|---|
| [[Open PDF]] | Opens the certificate |
| [[Send on WhatsApp]] / [[Send again]] | Sends it to the number on the student's record. There is no unsend. |
| [[Cancel]] | Cancels it with a reason |

### How to cancel a certificate

1. Press [[Cancel]] on the row and write a reason (a reason is required).
2. The number stays spent and the record stays in the register. The PDF is reprinted with CANCELLED across it.
3. If the TC had marked the student as left, they are put back on the roll — unless their record has changed since, in which case it is left as it is.

## Sending certificates on WhatsApp

Certificates go out on your own WhatsApp number using approved templates. Under **Sending on WhatsApp**, press [[Create these on my number]] to submit them to Meta; approval usually takes about a day. Until then a certificate can only be sent to someone who has messaged you in the last 24 hours. Issuing and downloading work without WhatsApp.

## Your own wording

> [!PATH] Apps › School & Academics › School settings › Certificates › Wording

![Certificates page with the Wording (1) and Signature & seal (2) panels marked](media/school/documents-and-certificates-2.jpg "Apps › School & Academics › School settings › Certificates › Wording / Signature & seal")

Write your institution's own words for each certificate, or keep the built-in ones.

1. Open **Wording** and choose a certificate.
2. Edit the text. Tap a field chip to insert it at the cursor, for example `{name}`, `{parent}`, `{class}`, `{section}`, `{session}`, `{date_of_birth}`, `{admission_number}`, `{left_date}`, `{conduct}`, `{purpose}`, `{institution}`, `{number}`, `{date}`.
3. Press [[Preview]], then [[Save wording]]. [[Use the built-in again]] goes back to Pathshala's text.

A line whose detail is not on record for that student is left off the certificate. Changing the wording changes the **next** certificate — never one already signed.

## Signature and seal

> [!PATH] Apps › School & Academics › School settings › Certificates › Signature & seal

Upload a **Signature** (a scan on white) and a **Seal or stamp**, as PNG or JPG, up to 2 MB each. A PNG with a transparent background sits on the paper best. Press [[Remove]] to take one off. They are printed on every certificate from then on.

## Who can do what?

| Action | Default roles |
|---|---|
| See the register and open PDFs | Everyone signed in |
| Issue, cancel, send on WhatsApp | Owner, Admin |
| Change wording, signature and seal | Owner, Admin |

## Tips

- Upload the signature and seal before the first certificate; they are copied at the moment of issue.
- If a family asks again, open the old one from the register instead of issuing a new number. The screen also warns you if the student already got one recently.
- Online course completion certificates are separate and are covered in [MJX Learn](learn/index).

## Troubleshooting

| What you see | What to do |
|---|---|
| "You can see the register below. Issuing and cancelling is for the owner or an admin." | Ask an owner or admin to issue it. |
| "It could not be issued." | Check the student's details and try again. |
| "Nothing was issued — the network dropped. Try again." | Try again; no number was spent. |
| "No WhatsApp number is connected, so nothing can be sent from this screen." | Connect your number in [WhatsApp](whatsapp/index), or hand over the PDF. |
| "The certificate templates are not approved on your WhatsApp number yet…" | Press [[Create these on my number]] and wait for approval. |

## Related

- [Students who leave](school/students-who-leave)
- [Report cards](academy/report-cards)

## Questions people ask

### Which certificates can Pathshala issue?

The Bonafide Certificate, the Character Certificate and the Transfer Certificate (TC). Marksheets and report cards are made from exam results — see Report cards.

### I made a mistake on a certificate. Can I edit it?

No, the same as on paper. Cancel it with a reason and issue a new one. The cancelled number stays in the register and its PDF is reprinted with CANCELLED across it.

### If the student's details change later, does the old certificate change?

No. Every certificate keeps the details exactly as they stood on the day it was signed. Printing it again years later gives the same document.

### Does issuing a TC remove the student?

Only if you tick "Also mark this student as left". They stop counting in registers, fee runs and attendance from the date of leaving. Nothing is deleted, and cancelling the TC puts it all back.

### Can I send the certificate to the parent on WhatsApp?

Yes, with Send on WhatsApp on the register, once the certificate message templates are approved on your WhatsApp number.