Frequently asked questions
Common questions about Pathshala by MJX. Don't see yours? Ask us.
What is Pathshala by MJX?
Pathshala by MJX is an AI-powered, modular ERP for schools, coaching and tuition centres, colleges and skill institutes, covering admission enquiry through to fees. It is built around WhatsApp, because that is where Indian parents already are — they do not have to install anything.
Do I have to buy the whole system?
No, and that is the point of it. Every module is its own product with its own page and its own price. Most institutes switch on one — usually the thing costing them most right now — and add the next months later. There are 8 modules you can switch on today.
What is the minimum monthly cost?
Modules start at ₹499 a month and you pay for the ones you switch on — there is no minimum bundle. Every module also has a 30-day free trial with no card, so the true minimum to start is ₹0. The current price of each module is on the pricing page.
What does "coming soon" mean on some modules?
That the module is on the roadmap and has no screens behind it yet. Those carry no price and cannot be bought — we are not willing to bill an institute for something it cannot open. They have a waitlist instead, and joining it moves them up the list.
Does Pathshala support Hindi?
Completely. The AI detects what the parent actually wrote — Devanagari Hindi, Roman Hindi, English or code-mixed Hinglish — and replies in the same one. The owner dashboard has a Hindi UI as well.
Do I need a WhatsApp Business number?
Yes — a WhatsApp Business number in your institute's name is what parents message and what replies leave on. Connecting one is its own module, Own WhatsApp Number, and it is a guided flow you run yourself in minutes. We do not put institutes on a shared number: one reported template on a shared number would hurt every institute using it.
How does the AI WhatsApp reply work?
A parent messages your number. The AI (built on Claude by Anthropic) detects their language and answers from the knowledge base you wrote — fees, admission process, timings, facilities. If one of your uploaded PDFs answers the question, it sends the PDF instead of describing it, which costs no AI tokens and gives the parent the actual document. When it does not know, it stops and flags the conversation rather than guessing.
Can I take over from the AI and reply myself?
Yes. From the enquiry, type and send a WhatsApp message directly, like WhatsApp Web. The AI pauses automatically while you are replying so it cannot talk over you, and resumes only when you say so.
Is my data safe?
Each institute gets its own isolated database. SSL on everything in transit, sensitive fields encrypted at rest, daily backups retained 30 days, India-region hosting. MJX Technologies LLP is DPIIT Recognized.
Is Pathshala suitable for a small institute?
Yes — a 200-student school, a coaching centre with four batches, or a single tuition class. Because you buy one module rather than a suite, a small institute is not paying for screens it will never open. It scales up from there without changing anything.
How do I get started?
Pick a module, fill the signup form, choose your subdomain — yourname.pathshala.mjxtechnologies.com — and your portal is live in about a minute. 30 days free, no credit card, and only the modules you chose are switched on.
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