Academics troubleshooting — common messages and fixes
What the common messages on Pathshala's timetable, homework, syllabus, exam and AI screens mean, and what to do about each.
Most problems on the Academics screens come from three things: setup not done yet (classes, subjects, teacher's classes), a login without permission, or WhatsApp not connected. Find the message you see below.
#Setup messages
| You see | What it means | What to do |
|---|---|---|
| "No classes set up yet" | No classes exist | Add classes — Classes, sections and subjects |
| "No classes are yours yet" / "Nothing has been given to you yet" | The teacher is not linked to any class | Owner or admin: link them on the Staff screen |
| "Your day has no periods yet" | Day structure is empty | Timetable › Day structure › add periods |
| "Nothing is timetabled to you yet" | No cell has this teacher's name | Office puts the teacher on the grid |
| "No syllabus yet for this class" | Chapters not typed | Syllabus › Start a subject › Add chapters |
| "Nobody is on the roll" | No students in the paper's class | Add students, or check the paper's class |
#Permission messages
| You see | What to do |
|---|---|
| "You can see the timetable / day. Only the office can change it." | Ask the owner or an admin. |
| "You can read what has been set. Only staff can set homework." | Your login is not a staff login. |
| "You can see the exams and their datesheets. Only the office can change them." | Ask the owner or an admin. |
| "You can see the marks. Only the subject teacher, the class teacher, a cover teacher or the principal can change them." | Get linked to that class or subject on the Staff screen, or ask for cover to be recorded. |
| "You can see the scale. Only the office can change it" | Grading scale is owner/admin only. |
| A padlock and "Not in your plan" | Upgrade the plan; see Academics overview. |
#WhatsApp sending (datesheet and results)
| You see | What to do |
|---|---|
| "No WhatsApp number connected" | Connect your own number under WhatsApp Settings. |
| "One template to create first" | Press Create this on my number. |
| "Template is with Meta" | Wait for Meta's approval, usually within a day. |
| "Not available yet on the shared number" | Connect your institution's own number. |
#Saving problems
| You see | What to do |
|---|---|
| "Network problem. Please try again." / "Network problem. Nothing was saved — try again." | Check your internet and save again. |
| "That did not work." | Reload the page and try once more; if it repeats, contact support. |
#AI messages
See the table on AI in academics.
#Still stuck?
WhatsApp or call 7996837555, or email info@mjxtechnologies.com. Tell us the screen, the exact message and the time.
#Questions people ask
Why does a teacher see "No classes are yours yet"?
Nobody has written down which classes are theirs. The owner or an admin sets that on the Staff screen.
Why is a screen in my sidebar shown with a padlock?
Your plan does not include that feature. Tapping it opens the upgrade page for it.
Why can't I send the datesheet on WhatsApp?
Usually your own WhatsApp number is not connected, or the message template is not approved by Meta yet.