MJX Payroll FAQ

Quick answers about MJX Payroll in Pathshala. For step-by-step help, start at the Payroll overview.

#Plans and set-up

What is free and what is paid? Forever Free: salary structures and the monthly payslip, for up to 5 employees. Basic adds income tax worked out, the month on one screen (register and bank sheet) and payslips on WhatsApp and email. Pro adds PF, ESI and professional tax, the filing files, Form 16 Part B PDFs, arrears, loans and salary advances, reimbursements, leave encashment on exit and checks before you issue. See Pricing.

How are paid plans charged? Per employee per month, with a minimum of 5 employees.

Does it need MJX HR? Yes, and it comes with it. See MJX People.

Where do I start? Open Payroll and follow Get payroll ready. See set up payroll.

#Salaries

Can I set salaries from a CTC? Yes. Type the Annual CTC and use Start with the usual split or a saved template. See salary structures.

How do I give a raise from an earlier date? Propose it on Revisions with a back-dated Starts from. Approving puts the months already paid at the old figure on Arrears (Pro), and the next payslip pays them.

Who can see the owner's salary? Only the owner. Admins cannot see or change what an owner or another admin is paid.

#Pay runs and payslips

Does creating a pay run pay anybody? No. Approving the pay run issues the payslips. You pay through your bank and then press Record payment.

Can two people be required to run payroll? Yes. On Pay runs, choose Two people — whoever prepares it cannot approve it.

Does payroll read attendance? Unpaid leave is docked when you switch docking on. Absent days from the attendance register come off as loss of pay only with MJX Attendance Pro and the register option ticked. A day nobody marked is never counted.

Can payslips have a password? Yes — the first 5 letters of the PAN in capitals plus the day and month of birth.

Where do employees see payslips? On My payslips on the web, or the Payslips tab of the MJX People app. See the People app.

#Income tax, PF and ESI

Can an employee switch regime mid-year? No. The choice is made once per financial year and fixed until 31 March. The owner can reset one person's choice once a year, with a reason.

Do you fill in PF and ESI rates? No. You type your own rates; the screen shows the usual figures only as hints. Ask your CA what applies to you.

Do you file returns on the government portals? No. "Government portals do not let any outside software file for you: they need your own login and captcha." MJX Payroll makes the exact files; you upload them and type back the reference number. See PF, ESI and PT.

Is Form 16 made for me? Form 16 Part B is filled from the issued payslips and the tax working, and you can type over any line. Part A comes from TRACES. See income tax and TDS.

#Security

Are bank account numbers safe? They are encrypted the moment you save them. Screens show only the last four digits; the full number appears only in the bank-transfer sheet.

Is the PAN shown on screen? Only its last 4 characters.

#Support

WhatsApp or call 7996837555, or email info@mjxtechnologies.com.

#Questions people ask