MJX HR and MJX Attendance — frequently asked questions
Short answers about MJX HR, MJX Attendance and the MJX People app — plans, check-in, leave, letters, privacy and biometric machines.
Short answers to the questions owners and staff ask most about MJX HR, MJX Attendance and the MJX People app in Pathshala.
#Getting started
What is MJX People? The staff side of Pathshala: MJX HR (records, leave, letters, requests) and MJX Attendance (check-in, shifts, machines) on the website, and the MJX People app for every employee. Start with the Quickstart.
Is it for offices or for schools? Both. Sign up as a Business (Office/Agency/Clinic/Shop) and you see staff only. Schools and coaching centres use the same screens for their teachers and staff.
How much does it cost? Every sign-up starts with a 14-day trial of every feature, with no card. Forever Free works for up to 5 employees. Paid plans are per employee, with a minimum of 5. See Plans.
#People and leave
Do staff need an email address? No. They sign in with their mobile number — a password, or Sign in with a code on WhatsApp.
Can I delete an employee? No. Switch them off. They cannot sign in, and every record still says who did what.
Who approves leave? The reporting manager, or the owner or an admin if there is none. See Leave and holidays.
Are weekends counted in a leave? Yes — days are counted on the calendar. A half day counts as half.
#Attendance
Is the location tracked all day? No. It is taken only at the moment someone presses Check in or Check out.
Is there face recognition? No. The selfie is a photo, deleted after 30 days.
Which biometric machines work? eSSL and ZKTeco machines that push to a cloud server (ADMS), including door terminals. Any other machine can upload its Excel. See Biometric machines.
Someone forgot to check out. What now? They ask for a correction from My attendance or the app, up to 31 days back. Their manager or the office approves it.
#Letters and records
Can a bank check our experience certificate is real? Yes. Every letter prints your verification link. See Letter verification.
Can I change a letter after issuing it? No — withdraw it with a reason and issue a new one.
#Other products
Where are salaries and payslips? In MJX Payroll — see Payroll.
Where is hiring? In MJX Hire — see MJX Hire.
#Support
WhatsApp or call 7996837555, or email info@mjxtechnologies.com.
#Questions people ask
What is MJX People?
The staff side of Pathshala — MJX HR (records, leave, letters, requests) and MJX Attendance (check-in, shifts, machines) on the website, and the MJX People app for every employee.
Is it for offices or for schools?
Both. Sign up as a Business and you see staff only. Schools and coaching centres use the same screens for their teachers and staff.
How much does it cost?
Every sign-up starts with a 14-day trial of every feature. Forever Free works for up to 5 employees. Paid plans are per employee, with a minimum of 5 — see the product pages for prices.
Do staff need an email address?
No. They sign in with their mobile number, using a password or a code that comes on WhatsApp.
Is the location tracked all day?
No. It is taken only at the moment someone presses Check in or Check out.
Is there face recognition?
No. The selfie at check-in is a photo the office can see, deleted after 30 days.
Which biometric machines work?
eSSL and ZKTeco machines that push to a cloud server (ADMS), including door terminals. Any other machine can upload its Excel export.
Who approves leave?
The person's reporting manager, or the owner or an admin if they have none.
Can I delete an employee?
No. Switch them off. They cannot sign in, and every record still says who did what.
Can a bank check our experience certificate is real?
Yes. Every letter prints your verification link, where anyone can check it by its reference number, free.
Where are salaries and payslips?
In MJX Payroll, which reads the same people, leave and register.
Where is hiring?
In MJX Hire. A hired candidate joins People with their checked documents.