Pathshala glossary
Plain-English meanings of the words used in Pathshala — module, Forever Free, portal address, job, fee head, knowledge base, template, KYC and more.
The words below appear across Pathshala's screens and these docs. Some screen words change with your organisation type — for example "Class" for a school, "Batch" for a coaching centre — so your screens may use the word that fits you.
#Account and plans
| Word | Meaning |
|---|---|
| Organisation / institution | Your school, coaching centre, college, institute or business — one Pathshala account |
| Organisation type | What you chose at sign-up: School, Coaching, Tuition, College, Institute or Business. It sets the words and menus. Changed by the owner in Settings. |
| Business | An organisation with staff only — an office, shop, clinic or agency. No students; leads take their place. |
| Portal / portal address | Your own web address, yourname.pathshala.mjxtechnologies.com, where your staff sign in |
| Custom domain | Your own web address, such as learn.myacademy.in, pointed at your portal with a CNAME record. Part of MJX Full Branding. |
| CNAME | A setting at your domain company that points one address at another |
| Module / product | One part of Pathshala you switch on and pay for on its own, such as MJX CRM or MJX Payroll |
| Feature | One capability inside a module. Some features need a higher plan. |
| Free trial | The first 14 days after sign-up, with every feature of your products and no card |
| Forever Free | The free plan you move to after the trial: small limits, MJX's look, never locked |
| Basic / Pro | Paid plans for one product. Pro has every feature. |
| MJX ONE | One plan (Basic, Standard or Pro) that covers every MJX product |
| Bundle | Products sold together at one price, such as MJX People Plus |
| Per employee | Pricing counted on active employee logins, at least 5 (MJX HR, Payroll, Attendance) |
| Employee seat | One paid place for one employee login |
| Apps | The button at the top left (on a phone, at the top of the menu) that lists your products; choosing one shows its menu. Add products at its foot lists the products you do not have yet, with their price |
| Paused / suspended | An account with an unpaid bill. Paying opens it again at once. |
| WhatsApp usage bill | A separate monthly bill for WhatsApp template messages sent for you |
| Tax invoice | MJX's GST invoice for a payment you made |
| MJX Full Branding | A paid extra: your own web address and your own app on the Play Store |
| KYC | Know Your Customer: the papers that prove who your institution is. Compulsory for every customer. |
| DigiLocker | The government service used to verify Aadhaar in about a minute, without uploading a paper |
#People and access
| Word | Meaning |
|---|---|
| Owner | Can do everything, including billing, WhatsApp settings and adding people |
| Admin | Runs the institute day to day with almost all of the owner's access |
| Staff | Daily work — mark attendance, set homework, look things up. Cannot change settings. |
| Role | Owner, Admin or Staff — one per login |
| Job | A set of permissions such as Class Teacher, Accountant, Cashier or Receptionist that narrows what a person sees. Set in Roles & permissions. |
| Permission | One thing a job allows, such as "Manage Staff" or "View Reports" |
| Switched off | A login that can no longer sign in. Nobody is ever deleted. |
| Learner | Someone who buys or is given an online course in MJX LMS / MJX Learn |
| Sign in with a code | Signing in with a 6-digit code on WhatsApp and email instead of a password |
| OTP / code | A one-time 6-digit code, valid for 10 minutes |
| 2FA / two-factor sign-in | A second code from an authenticator app after your password |
| Recovery code | One of 8 single-use codes that let you in if you lose your 2FA phone |
#Academics and fees
| Word | Meaning |
|---|---|
| Class / Batch | A group of students. Your type decides the word. |
| Session / Academic year | The year you are working in, for example 2027-28. Fees need one to raise invoices. |
| Admission number | A student's number, which Pathshala can create automatically |
| Fee head | One thing you charge for — tuition, admission, transport, exam |
| Fee structure | How much each class pays under each fee head, and when |
| Payment method | How you take money — cash, UPI, cheque, bank transfer |
| Defaulter | A student with fees overdue |
#WhatsApp, CRM and AI
| Word | Meaning |
|---|---|
| Shared MJX number | MJX's WhatsApp number that your messages go out on until you connect your own |
| Own WhatsApp number | Your own WhatsApp Business number, so messages show your name |
| Template | A WhatsApp message approved in advance. Needed to message somebody first. |
| Broadcast | One template message sent to many people at once |
| Inbox | Where WhatsApp conversations arrive and you can reply by hand |
| Knowledge base | The answers you write for the AI to use when it replies |
| Enquiry / Lead | A person interested in admission or in buying from you |
| Enquiry form | Your public form; everyone who fills it in becomes a lead |
| Hot, warm, cold | How likely a lead is to join, scored from what they said and did |
| Follow-up | A message or call to a lead on set days after the enquiry |
#Related
What is Pathshala?The product familyUsers and rolesRoles and jobs in detailPlans and billingPlans, limits and invoices
#Questions people ask
What is the difference between a module and a feature?
A module (product) is a part of Pathshala you switch on and pay for, such as MJX Fees Management. A feature is one capability inside it, such as fee reminders, which may need a higher plan.
What is the difference between a role and a job?
Every login has one role — Owner, Admin or Staff. A job, such as Accountant or Class Teacher, narrows exactly which screens that person can open.
What is a WhatsApp template?
A message approved in advance by WhatsApp. You need one to message somebody first; replies inside an open conversation do not need a template.